What Should We Remember on Memorial Day? Seven Values To Remember

A number of years ago, I was doing some work in Washington D.C. I hadn’t had much of an opportunity to see some of the sights around town, so as soon as my work was over, I did a quick tour in the early evening. I went and listened to an open session of the Senate, attended a concert of the Marine Band on the steps of Congress, walked up the Washington Monument, and finally made my way over to the Vietnam War Memorial.

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Nine Questions to Consider When Changing Your Culture

When I first started working in the field of organizational development, my mentors told me three things that I always needed to remember about change: people don’t like it; people don’t understand it; and people won’t like you for trying to implement it. For the most part, I believe that is the case. Why?

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What Voices Are You Listening To? Steps toward Achieving a Productive Life

Recently in my community, a respected professional took his life. His wife and children were heart-broken at the passing of their father. This event caused me to ask myself, “What voices am I listening to?” Chris Argyris and his colleague Donald Schon introduced the notion that all of us have an internal voice that is constantly editorializing, analyzing, criticizing, and judging what others say and do. These mental exercises lead us to what they called our “undiscussables”, things we think and feel but don’t share.

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Do Your Questions Really Matter? 4 Types of Questions to Improve Results

Many years ago, I was assigned a business coach as part of my professional development plan. At first I didn’t really think that I needed a coach to help me grow and develop in my career aspirations. Then one day when things were not going particularly well, she asked me, “If you could paint a picture for me of how you are feeling at this moment, how would it look?”

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